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Control Room Officer (Ref: CRO)


Hours: 42 hours per week (average)

Remuneration: £9.00 rising to £9.50 after training

Shift Pattern: Variable

Closing Date: N/A - ongoing


Have you ever worked in a Control room, Call centre or Customer Services environment & want to develop new skills?

Doyle Security can offer the chance to become a Control Room Officer – an average of 46 hours per week, working 12-hour shifts, days & nights including weekends and Bank Holidays, with the chance to gain a CCTV licence.

This is an exciting opportunity for an enthusiastic, dedicated team player, who can demonstrate the ability to prioritise their workload and work on their own initiative in a fast moving and pressurised environment.

The Control Room is the central hub of the business, and as a result the successful candidate will need to be comfortable working in a busy environment with business-critical deadlines.

We can offer
• Pay £9.00 rising to £9.50 per hour after structured training
• 12 hours shifts on a shift rotation which includes working Days, Nights, Weekends and Bank Holidays. This roster pattern also includes Six (6) days off every Six (6) weeks
• Working within a state of the art communications hub
• Welfare facilities

We need
• Valid SIA licence
• A professional appearance and attitude
• Flexibility to work a range of shifts as a Control Room Officer
• UK Driving Licence
• 5 years checkable work history

We want you to be a success
Your flexibility and strong focus on supporting your colleagues & Customers are the crucial components to make this role a success.

Control Room Officers are often some the most in demand and well-trained resources at Doyle. In the first few weeks you will be scheduled for training, build crucial relationships with your teams; focus on developing your knowledge of the sites procedures and policies, learning from your colleagues about what is expected. To be a successful Control Room Officer, you will dedicate time to updating your knowledge and eventually seek to provide guidance to your colleagues, championing health & safety across the business. As a Control Room Officer, you will have active presence at our Head Office, seek out professional development and maintain a high level of customer service at all times.

We are Doyle
We are a UK based, privately owned, specialist security solutions and consultancy provider with over 35 years experience. A career with us means joining the top 5% of all SIA security providers within the UK, an NSI accredited (Gold Scheme) provider of CCTV Control Rooms, mobile patrol services, static Site guarding, key holding and response services. We seek to be a leading provider of security services and have an extensive portfolio across the Education, Healthcare, Retail, Blue Chip, Corporate, Construction and Food Manufacturing sectors.

Doyle Security are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Due to the large amount of applications we receive, we are unable to acknowledge receipt of each and every application. Should you not receive a response within 7 workings days, please assume that your application has been unsuccessful on this occasion.

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